Docs

The section reference — from the first steps to fine tuning: how to keep the client base, merge repeats, accept requests from your site, move deals through the pipeline, prepare quotes and invoices, assemble mailings and serve requests on their deadlines. Open the section you need right now.

Add-ons catalogue

Add-ons catalogue

All twenty-three add-ons as cards: why you need each one, what it does, what it is connected to and what it deliberately does not do.

Getting Started

Getting Started

What the product is made of, what the core and the add-ons are, who it fits.

Contacts & Companies

Contacts & Companies

One client base, company details, person–company links, the recycle bin.

Timeline & Links

Timeline & Links

The client’s history in one feed: notes, emails, calls, tasks, files.

Data Quality & Duplicates

Data Quality & Duplicates

Mandatory duplicate search, the review queue, merging and undo.

Import, Export & Bulk Operations

Import, Export & Bulk Operations

CSV import with a trial run, exports and bulk edits with undo.

Custom Fields, Objects & Views

Custom Fields, Objects & Views

Custom fields, your own objects, labels, views and segments.

Leads

Leads

Intake, assignment, scoring, reaction deadlines and conversion into a client.

Deals & Pipeline

Deals & Pipeline

Pipelines and stages as data, the transition log, forecast and analytics.

Money: Quotes, Invoices, Payments & Contracts

Money: Quotes, Invoices, Payments & Contracts

Quotes, invoices, payments, contracts, subscriptions and receivables.

Marketing

Marketing

Campaigns, audiences, mailings, consents and end-to-end analytics.

Communications

Communications

The shared inbox, email, calls, messengers, the site widget and the calendar.

Service: Tickets, SLA, Knowledge & Portal

Service: Tickets, SLA, Knowledge & Portal

Tickets, queues, deadlines, the knowledge base, the client portal and surveys.

Add-ons & Product Composition

Add-ons & Product Composition

The core and the switchable add-ons: assemble the product for yourself.

Screens & Workspaces

Screens & Workspaces

Read-only workspaces and the client card with the full picture.

Automation: Rules & Processes

Automation: Rules & Processes

Rules “when this happens, do that”, multi-step processes and approvals.

Analytics: Reports & Dashboards

Analytics: Reports & Dashboards

Your own reports from any data, dashboards, exports and scheduled delivery.

Python Scripts

Python Scripts

Your own code when the built-in features are not enough: a schedule, intake and a journal.

Management API

Management API

The management key, the command reference and public request intake.

Chat with the AI Agent

Chat with the AI Agent

Connecting Agent, what the agent can do and where the license starts.

Product-wide Search

Product-wide Search

One field searches every main section at once: customers, deals, tickets.

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